Reference

What Governs Your Account on interbahis

Every account on interbahis operates under a defined set of terms — covering eligibility by state, data handling, wallet activity through PayPal, Venmo, and Play+, and what happens if a dispute arises.

State-dependent accessAccount terms apply at registrationPayPal, Venmo & Play+ coveredData rights clearly statedDisputes handled in writing
interbahis What Governs Your Account on interbahis
LEGAL CONTACT PATHS

Reach Us About Policy or Account Questions

If you have a question about your account terms, a transaction dispute involving PayPal or Venmo, or a data request, these are the direct paths to our team. We respond to legal and compliance questions in writing so there is a clear record for both sides.

Live Chat Start a live chat from any page in your logged-in account. Use this for fast clarification on account terms, state eligibility, or a pending Play+ transaction.
Email Support Send account and legal questions to our support email. Written requests for data access, account closure, or dispute records are handled through this channel with a confirmation reply.
Account Help Center Your account dashboard includes a Help section where you can submit a formal dispute, request a data summary, or flag a billing discrepancy tied to your Venmo or PayPal wallet.
HOW WE HANDLE THIS

Data Practices, Cookies, and Account Security

We keep your account data only as long as your account is active or as required under applicable state law. Cookie use on interbahis covers session security, preference memory, and analytics — you can adjust non-essential cookies from the cookie settings link in the site footer at any time. Account security uses two-step verification at login, and any change to your registered email or phone number triggers an additional confirmation step before it goes live.

Data Retention

We retain your account data for as long as your account remains open, plus any period required by the laws of your eligible state. You can request a data summary at any time through email support.

Cookie Controls

Session cookies keep your account secure while you browse. Analytics and preference cookies are optional — adjust them via the cookie settings link in the footer without affecting your login or wallet access.

Account Security

Two-step verification protects login. Any attempt to change your registered contact details requires a confirmation code sent to your current email or phone before the update is applied.

Requesting Changes

To update personal details, close your account, or request that we delete stored data, submit a written request via the email channel. We confirm receipt and provide a timeline under applicable law.

Answers to What You Actually Want to Know

These are the legal questions we hear most often — covering state access, data rights, dispute processes, and how your payment methods interact with our account terms.

Yes. Access to our sportsbook and casino sections depends on whether your state permits online wagering. Your account dashboard reflects which sections are active based on your verified location.

We delete or anonymize personal data that is not required for compliance after your account closes. A written request via email sets that process in motion, and we confirm the timeline with you directly.

Submit a dispute through the Help section in your account dashboard or by email. We review the transaction record under our dispute clause and respond in writing before any balance adjustment is made.

Yes. Email our support team with your account details and a data summary request. We provide a record of stored data in line with applicable state law and respond within the timeframe that law requires.

We update account terms when material changes occur and notify you by email at the address on file. Continued use of the platform after that notice is treated as acceptance of the updated terms.

Our account terms apply to all deposits, including Play+ prepaid card loads. Play+ also carries its own cardholder agreement, and both sets of terms govern a transaction if a dispute arises.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.